Shippingo Network Compliance
Logistics is a complex business framework that involves planning, organizing and delivering a product from a site to another in a manner that is time-efficient and cost effective. We are hired by our clients essentially making us the 'middle people' that are relied upon by them to 'deliver the goods' in a manner of speaking.
As an active member of the logistics and freight community, Tripoli for Logistics Services fully complies with the relevant industry rules and regulations including stipulations outlined by local and International organizations so that we operate at the highest standards of International best practices.
Our compliance program strives to ensure that we maintain honesty, integrity, and a culture of respect. By providing a framework for managing compliance issues, the program helps ensure that each of our employees is able to recognize and avoid situations that might compromise our integrity.
Our code of conduct sets forth our endeavor to build an organizational culture that guides our actions and decision-making in a way that is rooted in what is fair and ethical, and what promotes a dignified life for all people. It is the platform that paves the way for operating globally and interacting with our employees, agents, suppliers, customers and all our stakeholders, resulting in the following main principles:
Honesty
Because logistics is a global business and language, honesty can be discussed as an entity on its own as it is the foundation that features in a number of the other ethics purely and simply. As without honesty of what we stand for and how we deliver our service and promise, we will not be able to establish a descent name for our business within the global community.
Honesty involves the following key competencies as a minimum:
- We communicate and present information truthfully and without dishonesty.
- We offer complete transparency in our knowledge of expertise and the law (particularly anti-trust laws) of the countries we operate in, as customer hiring us will have an expectation that we are operating within the law of each and every country we operate in, particularly Customs Laws.
- We ensure all data and information is recorded accurately, in a timely fashion and adheres to data protection and confidentiality laws.
Integrity
Our professional ethical standards integrity aims to promote in the conducting of Business with honesty and truthfulness. Where honesty finishes in terms of what we say we will do, Integrity picks up and defines how we uphold honesty through our actions. Integrity are the ground rules to demonstrate what is set out in our code of conduct and form the rules to our decision making, which will ensure that all stakeholders expect a certain standard.
Some of the principles of integrity we demonstrate are:
- Being responsible: we act with honesty, integrity and consistency at all times even if things were against our benefit.
- Fairness: we ensure to treat all employees, customers and stakeholders with fairness and respect. This not only is a basic moral and ethical standard we would all expect with anyone we deal with but from a business perspective, it will help us build strong relations that are absolutely essential in developing a reputation within our domain.
It's all well and good when things are moving along nicely, exactly as planned but what happens when mistakes happen? Integrity lies in the admission of where a mistake has happened. Ironically, mistakes will enhance our integrity by showing us not afraid of working in the real World where there's always a risk of that happening. It also provides an opportunity for us to improve our product and processes.
Fairness
Fairness is fundamentally a moral ethical duty to be fair when conducting business and we must be fair regardless if this will place constraints and restrictions on our judgement and actions.
In logistics, we work with many International and national suppliers in the movement of products on behalf of customers. To ensure our moral code is above reproach in terms of competition and ensuring we are within the antitrust laws so that we do not have unfair advantage over our competitors.
By acknowledging and incorporating antitrust, anti corruption and Bribery laws into our code of conduct, any employee, customer or stakeholder will be able to feel reassured that fairness is at the heart of our business.
In case of any questions or concerns, or reporting any known, suspected or attempted violations of our code of conduct, you may anonymously report it using our web contact form.